Game of Thrones: Kingsroad is an open-world RPG from Netmarble. The game was announced back in November 2022 and released in May 2025. It features a huge open world map of Westeroes filled with tension and adventure.
It’s been only over a month since the game was released. Thus, players face many challenges both in-game and outside of the game. So, communicating with the official customer support has risen. In this article, I will guide you to contact the official Game of Thrones: Kingsroad customer support service.
If you’re new to Game of Thrones: Kingsroad, you can check our beginners guide and redeem code articles to gain a kickstart in the game.
How to contact Game of Thrones: Kingsroad Customer Support
As I mentioned earlier, the game has recently been released, and several things are still affected by bugs. So you will need to contact the customer support. Here, I have mentioned three ways to reach the support center. You can try either of them to resolve your issues.
How to contact via the in-game Customer Service option
Follow the steps given below to contact the customer service team through the in-game option:
- Open the game and click on the Menu Icon on the top right.
- Select Options, and there will be a lot of submenus. Skip them and look for the Service options.
- From the Service option, you will find the Support option. Click on it.
- And it will take you to the official website’s support center, where you will navigate the options and select the one that fits perfectly for you.
How to contact via the official website
The second way to reach the official support team, you resort to the official website. The game has opened a dedicated support center for all its games, and Game of Thrones: Kingsroad is one of the titles. Here’s how to do that:
- Visit the official support website of Netmarble.
- Select Game of Thrones: Kingsroad.
- There are a lot of options that you will see. Just head to your topic where you’re facing issues.
This is a very cool feature, as you will have access to 1:1 support as well. For that, find the direct support options from one of the given ones and submit your report details. You can upload attachments as well. Add your Email so that they can ping you when your issue is heard.
How to Contact the Developer Team Directly
The social handles can be used to contact the game officials directly. There are supports available on them as well. So, you can text them with your issue, and ask any queries via the official social media handles like Twitter, Facebook, and Instagram.
I’m putting all the links here so that you can try different ways of reaching the devs. But if you want extensive and exclusive access to the moderators and devs, you can try Discord. There are several ways to get help from the server. You can report a bug, contact the community to resolve your issues.
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Still facing any issues in contacting the Game of Thrones: Kingsroad customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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