Dark Divinity RPG: Dark Rising is an action role-playing title brought to you by FingerFun Limited. Set in a world that has been largely engulfed by dark omen, you will have the daunting task of defeating all evil and restoring global peace. Since its launch, the need to contact Customer Support has been constantly rising in Dark Divinity RPG: Dark Rising.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and various other issues.
We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Dark Divinity RPG: Dark Rising.
How to Contact Dark Divinity RPG: Dark Rising Customer Support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy him, the Dark Divinity RPG: Dark Rising customer support is available to contact anytime to answer the queries from the players.
There are two ways to contact the customer support team of Dark Divinity RPG: Dark Rising. Players can either contact you via the in-game menu options. They can reach out to the Developers at FingerFun Limited. directly, via social media handles.
How to Contact via the in-game customer service option
Players must launch the game on their devices. Once the in-game title screen has loaded, they must adhere to the steps below:
- Tap on the Customer Service/headset icon located at the upper right corner of the game’s title screen.
- The menu that would appear on your screen at this step will have a host of navigable options, namely, Hot Topics, Beginners Guide, Account Problem, Purchase Problem, Settings, and Game Strategy. Make sure to navigate to the category that best describes your issue.
- Up next, you will be able to view all the Frequently Asked Queries that have been addressed under that particular category. Scroll up/down till you come across your exact inquiry. Then, tap on that to read the solution/fix for the same.
- If you are not able to locate the category that best describes your issue, you may input keywords from your issue in the search bar at the top of the menu screen to look for your inquiry. You will likely come across your exact issue out there.
Taking assistance via the Live Chat Support
If your issue persists or is something different, you need to connect to Live Chat Support. Adhere to the steps below to do so:
- While still on the FAQ/support menu, tap on the humanoid icon located at the bottom right corner of the menu screen.
- This would take you to a chat room where the chatbot would greet and ask you to choose the category of your issue.
- Based on your input, it would come back with the inquiries from the FAQ section that have been addressed under that category and ask you to pick one.
- If you have already gone through the FAQ section, instead of providing any input at this step, tap on the Customer Service icon just adjacent to (on the left) of the message bar.
- You will now be in a private chat room where you need to describe your inquiry/issue in detail by typing it out in the message box. Make sure to add supporting screenshots by tapping on the Gallery/image icon adjacent to the message box.
- An agent from the support team will join the room as soon as he is available. Be sure that you are frequently visiting this section so as not to miss out on their reply. If the room is inactive for a long time, it will be deemed closed.
How to Contact the Developer Team Directly
You may mail the Developer team directly by email. Another approach could be to reach out to the Developers at FingerFun Limited directly via their Social Media handles. You can even reach out to the team at the official Facebook ID of Dark Divinity RPG: Dark Rising. Players should additionally do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.
Check our other coverage on the mobile games industry below:
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Still, facing any issues in contacting the Dark Divinity RPG: Dark Rising customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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